Mantis Bug Tracker - Forums

According to the manual for mail_strip_signature_delim there can only be one entry. We use "-- " (dash dash space) and it works. However, many mails are sent from mobile and they have all kind of different signatures other than "-- ", like "Sent from my Samsung", "...

Update: changing the setting to "Feedback" solved the problem.

Hi We use the MantisBT Formatting-plugin to enable markdown and this works well. However, some of the users are having a hard time remembering all the tags and shortcuts, despite having printed a "cheat sheet" for use. Question: is there any sort of a gui / toolbar that adds markdown tags?...

Our setting is standard: $g_bug_resolved_status_threshold = RESOLVED; Now I double-checked the settings for Workflow transitions, and found that the setting "Status to which reopened issues are set" is sett to "Assigned". I changed it to "Feedback" and will see what hap...

We have been trying to solve this particular issues for over a year now but it is still not working. I will try to explain the issue. When a ticket is set to statuses New (noone has started on it), Assigned (someone is working on it) or Feedback (job is done, get feedback from end user), and there i...

After reverting back to PHP 7.4, we still get access denied. Argh.

I added this:

$g_display_errors = DISPLAY_ERROR_HALT;
$g_show_detailed_errors = ON;
$g_log_destination = 'page';
$g_log_level = LOG_ALL;

But I get no info whatsoever about what's happening

We have used Mantis 2.22.1 for several years, but all of a sudden - starting today - I get a lot of "Access denied" when altering some tickets (like editing values in custom fields, changing priority, etc). For this particular ticket, if I got to "Edit" and change Status to "...

In view_all_bug_page.php we want to edit the look for the Category column. Instead of "[category] General" we want "Category", i.e remove the brackets and General. What file do we need to patch?

That setting is already OFF, like it says in my post.

We use Email-plugin. Sometimes, for closed tickets, an email arrives to the closed ticket and its status is set to ASSIGNED, despite our config looks like this: $g_bug_reopen_status = FEEDBACK; $g_reassign_on_feedback = OFF; . Attaching screenshot of history. What we want to do for this case is havi...

Thanks for the reply. However, we do not have the configuration "bug_report_page_fields" in Configuration Report (Mantis 2.22.1). Does this setting require a new Mantis version?

Is there a configuration variable we can change to remove any leading zeroes from the ticket ID? In particular in the "View Issues" and "View Issue Details" pages. Elsewhere it does not matter.

In our setup, we have no use for the Severity-option. By removing it from "View Issues Columns" under Manage Config -> Manage Columns we can remove it from the bug listing, but it still shows up in the filter header and when reporting new issues. Is it possible - without altering the code ...

I know I've seen this config somewhere, but now I cannot find it in the manual or the code.

The "updated" column is marked in bold if the ticket has been updated the past 6 hours (I think). I want to increase it to 24. How and where do I do that?