It could be a very useful to have this, I confirm, since, users may not be informed by email depending on their settings.

This would prove difficult at the moment, considering that Mentions are not stored as independent entities in the database, they are just a string in a text field (issue's description, note), which gets processed by parsing the text when it is submitted.

So implementing this feature would require either a significant refactoring of the code including a data model change, or a slow and inefficient parsing of text fields.

Ok I understand your point. Thanks for you quick answer. Maybe if one day the data model changes.. :)

It's not a problem of changing the data model - the main issue is that nowadays I'm nearly the only active MantisBT developer, doing this in my spare time and not having enough of that...

But contributions are always welcome :-)

oh :o, i was not aware of that.
Thank you for the time you already spent, and the time you will ;) Special mention to @dregad :D

i have done some dirty customization in my installation to achieve this because i do share @clegoff 's view. However, I'm not ready to publish this as plugin because it doesnt comply to MantisBT team coding standard

high level what I did,
1) create another table to store the user's mentions
2) create a trigger to tap to MantisBT's standard email table to store the user's mentions
3) from there, just work you way on the table. things that i have done:
3.1) auto fetch the user's mentions from database based on ajax query
3.2) notify user real time when someone mentioned him/her.

image.png (18,814 bytes)   

image.png (18,814 bytes)   

image-2.png (37,323 bytes)   

image-2.png (37,323 bytes)