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IDProjectCategoryView StatusDate SubmittedLast Update
0005195mantisbtbugtrackerpublic2005-02-02 10:362005-04-18 10:22
Reportermotocrosserman Assigned Tothraxisp  
PrioritynormalSeveritymajorReproducibilityalways
Status closedResolutionduplicate 
Product Version0.19.2 
Summary0005195: Project doucmentation: Can upload, cannot download
Description

Select a project
Go to Docs, Product Documentaion, Add File and upload a file.
File appears on server in the upload path (renamed to generated file name)
Now try to view the file

Following Error:
Internet Explorer cannot download file_download_php?file_id=2&type=doc from (IP address withheld)

Internet explorer was not able to open this Internet Site. The requested site is either unavailable or cannot be found.

The IP address is the valid ip address that I am accessing the site through.
The filedonwload works fine form bug reports, but not from Project Documentation.

TagsNo tags attached.

Relationships

Relationship GraphDependency Graph
duplicate of 0003815 closedvboctor 0.18.2: Downloading attachments fails for IE6 with SSL connection 
related to 0004004 closedthraxisp unable to download large size attachment 

Activities

motocrosserman

motocrosserman

2005-02-02 11:02

reporter   ~0009173

Interresting.
Attempts to view this file using Mozilla on Linux work fine.
Also attempts to view this file using Netscape 6.2 on windows work too.
Problem seems to be related to IE on windows only.

Also note: mantis setup is using https:\ secure link running apache-ssl on server.
el4444

el4444

2005-02-03 09:17

reporter   ~0009182

Last edited: 2005-02-03 09:20

We also had this problem upgrading to 0.19.2 using MSIE and SSL. Eliminated it by changing the line "header( 'Pragma: no-cache' );" in file_download.php to "header( 'Pragma: cache' );"

I am new to http headers so I am not sure if this is best solution. I need to do somemore research but I wanted to let you know what I had found so far.

See MS article on problem at
"http://support.microsoft.com/default.aspx?scid=kb;en-us;316431"

This has been reported here before, see tickets 0003553 and 0004860
thraxisp

thraxisp

2005-02-03 09:54

reporter   ~0009187

This was added in 0.19.1 to prevant failures when the user's local cache overflows for large attachments.